Private Practice Owners
Calm, confidential setups for bookings, client management and communications — so you can focus on your clients, not the tech.
Friendly tech help, no jargon
From Lost to Launched
Helping solo and small business owners make sense of all things digital — from choosing the right software to getting your website and day-to-day processes working for you.
No silly questions Plain English Fully online support
About Collette
Your journey
Hi, I'm Collette — founder of The Digital Journey.
Starting a business is exciting — but the tech side can feel like a completely different language. What tools do you actually need? Where do you even start? And how do you avoid wasting money on things that don't fit?
With over 30 years' experience in digital technology and Learning & Development, and a training qualification, I know how to explain technology in a way that genuinely makes sense. No jargon, no overwhelm, just calm and honest guidance tailored to your business and your pace.
I'll also help you spend less, not more — trimming the software subscriptions you don't need so your tools cost less each month, and the savings often more than cover my fee.
I can also build bespoke apps tailored specifically to your business needs — so if you've ever thought "I wish there was a tool that did exactly this," there very well might be, or I can create one for you.
Book a free chat
Who it's for
Made for people, not tech experts
I work with a small, friendly range of business owners, groups and organisations who'd rather be doing what they love than wrestling with technology — whether that's getting a website live, setting up a booking or calendar system, or simply understanding how AI can save you time.
Clubs & Community Groups
From sport clubs to volunteer groups, help getting your digital presence, communications and admin working smoothly.
Makers & Craft Businesses
From a simple shop to organised orders — turning your passion into a tidy little business.
Freelancers & Sole Traders
Sensible systems that save you time, so the admin stops eating into your evenings and weekends.
… in short, if tech feels overwhelming, you're exactly who I'm here for.
Services
How I can help you
Every session is tailored to you and your business — no one-size-fits-all courses, just practical guidance that makes a real difference.
01
Digital Starter Session
A one-off session to audit where you are, understand your business and map out exactly what digital tools you need. The perfect starting point.
£55 / 60 mins
02
Guided Journey Package
3 × 1-hour sessions via Zoom. We work through your digital setup together — at your pace, in plain English, with no jargon. You'll leave confident and set up.
£145 / 3 sessions
03
AI for Your Business
A focused session on how AI can genuinely help your business — from everyday tools that save you hours to private, local AI models that run on your own computer and keep your data yours.
£55 / 60 mins
04
Bespoke App Build
Need a custom tool built for your business? Whether it's a job tracker, order manager or client portal — I'll build something that fits exactly how you work. If I can adapt a tool I've already built, it could cost a good deal less.
Free quote
Every session begins with a free, no-pressure chat — so you'll never book anything until we've spoken first.
Not sure which is right for you? Book a free chat
Spend less on software, not more
Most small businesses are quietly paying for tools they don't need, or several subscriptions that do the same job. I'll help you cut the waste — keeping only what earns its place, and often swapping pricey monthly subscriptions for simpler, cheaper or one-off alternatives. The savings can more than cover my fee.
Recent work
Real tools, built for real businesses
A few things I've built and set up — proof that the right digital tools can fit your business exactly, not the other way around.
Maker's Studio
A complete manager for a craft business — tracking materials, stock, orders and customers, plus which markets they're trading at and when. Everything in one calm, simple place.
Customer Manager
A simple system to manage clients and invoices in one place — keeping customer details, bookings and billing organised, so nothing slips through the cracks.
Private, Local AI
Setting up AI models that run on your own computer — so you get the real power of AI for your business while your data stays completely private, never leaving your machine.
Got an idea for a tool that would make your life easier? Let's talk about it
What I can help with
The everyday digital bits, sorted
Website setup
Business email
AI tools
Microsoft 365
Online bookings
Digital organisation
Software selection
Productivity tools
Social media basics
Why work with me
Calm, practical, and genuinely on your side
No jargon, no judgement — just clear help from someone who loves making technology feel simple.
Qualified trainer
Proper teaching experience behind every session.
Proper teaching experience behind every session.
Digital learning specialist
I make complex things genuinely easy to grasp.
I make complex things genuinely easy to grasp.
Calm & approachable
We go at your pace, never mine.
We go at your pace, never mine.
No jargon, no silly questions
Every question is a good one. Promise.
Every question is a good one. Promise.
Saves you money
I cut needless subscriptions, so you only pay for what you actually use.
I cut needless subscriptions, so you only pay for what you actually use.
Fully online
Wherever you are, we can work together.
Wherever you are, we can work together.
How it works
Simple steps to your digital journey
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01
Free Chat
A relaxed, free chat about where you are and where you'd like to be.
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02
Understand Your Needs
I listen properly and get to know your business and your worries.
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03
Create a Plan
A clear, jargon-free plan with sensible priorities and next steps.
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04
Implement Together
We set things up side by side, so you understand how it all works.
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05
Launch With Confidence
You go live feeling capable, in control and proud of what you've built.
Ready when you are
Ready to start your digital journey?
Book your free, no-pressure chat today. We'll have a friendly natter and you'll leave with a clearer head — whatever you decide to do next.